When you choose to delete your AccrediMatch Care Professional Account, we will do the following.
We will immediately remove your account from the marketplace where it is visible to Health Care Organizations (HCO) that are looking for Care Professionals (CP) like yourself. No one will be able to see you or your data on the platform.
If you have not engaged in a Job on the AccrediMatch platform (this includes accepting an assignment, applying for a Job, or being invited to apply to a Job) all your data will be deleted from our platform. The data held by our partners, Checkr, our criminal background check partner, and Stripe, our payment processing partner, is subject to their account deletion rules (explained below).
If you have engaged in a Job on the AccrediMatch platform, we will not be able to delete the portions of your data that are shared with any HCO. The reason is that, as licensed health care providers, they have a regulatory responsibility to provide archival data to regulators, Medicare and other stakeholders when it is requested. For example, they need to be able to verify that you had a valid professional license when you performed a Job for them two years ago. AccrediMatch will store this data and provide it to the HCO when a valid request is submitted.
We will also keep a copy of any communication between yourself and the HCO. AccrediMatch will store this data and provide it to the HCO when a valid request is submitted.
The data retention requirements vary by state but are typically 5 years. AccrediMatch will delete your data when the data retention period has expired.
Stripe Account Deletion Policy
AccrediMatch will communicate with Stripe and initiate account deletion on your behalf.
Learn more about Stripe’s policy at this link: https://docs.stripe.com/api/accounts/delete.
Stripe’s policy for Live-mode accounts where Stripe is responsible for negative account balances cannot be deleted, which includes Standard accounts. Live-mode accounts where your platform is liable for negative account balances, which includes Custom and Express accounts, can be deleted when all balances are zero.
Checkr Account Deletion Policy
AccrediMatch will communicate with Checkr and initiate account deletion on your behalf.
You can also contact Checkr directly to request removal of their personal data.
Learn more at this link: https://help.checkr.com/hc/en-us/articles/4407667106711-Delete-candidate-data.
After deletion, you lose access to the Candidate Portal, and Checkr deletes your data, such as the candidate’s report, from the AccrediMatch account. Checkr can’t recover deleted data for your account.
Checkr retains reports in accordance with applicable laws and agreements between Checkr and its customers and affiliates. For example, for FCRA purposes Checkr generally retains reports for at least 5 years.
Checkr’s policy and compliance considerations. Checkr designed this feature in accordance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). Checkr offers this feature to maintain Fair Credit Reporting Act (FCRA) obligations and align with the CCPA and CPRA. It helps provide transparency and gives candidates more control over their data. This information doesn’t constitute and isn’t intended as legal advice.
The process of deleting your account and data (as explained above) will take approximately one hour after we receive your request. Deletion requests will be processed during normal business hours Monday to Friday, 9:00 AM to 5:00 PM Central Time.